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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Fault Analyser - Suggested Enhancement

1. Is it possible to Enhance the Fault Analyser task to perform nsd analysis in the same way as LND? With lookups into IBM's Knowlegdebase to find Technotes with similar, or matching stacks?

2. The files which the Fault Analyser gathers are attached to the Fault Report (unzipped). We've created a button that zips the files if the Fault Report is forwarded to IBM SR. The zipped file name is based upon Fault Report PMR field value(if avaliable). This would allows Fault Reports to be sent to IBM SR direct from the Fault Analyser, while leaving the gathered files in the unzipped state, for easy viewing purposes.

3. We've enhanced the Fault Analyser template to turn the database into a Problem Mangement app, E.G.
a) Allowing reponse docs recoring actions taken.
b) Improved existing views.
c) Added useful additional views.

Would be happy to send the template to IBM for review. Just provide a contact email address.


Feedback response number WEBB8L2KSS created by ~Fritz Dwolulyoden on 08/24/2011

Open Mic webcast: Troubleshooting ... (~Dana Zenkilita... 8.Aug.11)
. . Question for Webcast (~Dan Quethipisk... 23.Aug.11)
. . . . How can we quickly read an NSD repo... (~Fred Kijumiber... 31.Aug.11)
. . . . . . RE: How can we quickly read an NSD ... (~Fred Kijumiber... 31.Aug.11)
. . Question for Webcast (~Sven Ekalitako... 24.Aug.11)
. . . . Question for Web case - semaphore t... (~Fred Kijumiber... 31.Aug.11)
. . Is it possible to determine the rea... (~Phil Brerester... 24.Aug.11)
. . . . There are plenty gigabites free in ... (~Phil Brerester... 24.Aug.11)
. . question for webcast (~Phil Brerester... 29.Aug.11)
. . . . re: questions related server no lon... (~Fred Kijumiber... 31.Aug.11)
. . NSD not completed (~Ted Zenboosipl... 30.Aug.11)
. . . . NSD Not Completed (~Fred Kijumiber... 31.Aug.11)
. . Subhash from HP email Address (~Laura Asaresag... 31.Aug.11)
. . Lotus Support Assistant / LND (~Dan Umresalyik... 9.Aug.11)
. . . . Fault Analyser - Suggested Enhancem... (~Fritz Dwolulyo... 24.Aug.11)




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